Business English Communication Skills Course

Help your team to communicate effectively

Our Business English Communication Skills course helps your team develop natural spoken English skills and gain confidence in the workplace.

Language skills and phrases for different workplace scenarios.
Reduce miscommunication.
Develop a skill set for international communication.
Strengthen relationship-building with colleagues, clients and customers.

Practical tasks are used throughout the course to offer realistic practise of the language. Topics relevant to your team are chosen in consultation with the course instructor at the beginning of the course.

CEFR A2 - B2
30 hours
Maximum 20 per class
In-house, at our Centre or Online
Graded Certificate
Post-course report

This course is beneficial for

Operations, frontline and supervisory teams.
Team members with a basic level of English or above who are looking to build their workplace communication skills.
Teams needing to strengthen their collaboration with management.
Frontline staff seeking to enhance their daily interactions with colleagues and customers.
Aspiring managers and supervisory level team members.

Practical skills for a strong, confident team

This course is heavily focused on practical proven skills and topics relevant to professional life in Macao and each team’s department and working context.

By taking this course, your team will learn to

Maintain interactions and express their ideas clearly and confidently, which will lead to more effective communication in a professional environment.
Communicate more naturally when giving information, leading to a better understanding among colleagues and customers.
Express their opinions on various motivating topics, which will help them engage in more meaningful discussions.
Prepare and deliver interviews effectively, which will give them the confidence to impress potential employers or clients.
Give detailed instructions, which will help them to be a more effective communicator in the workplace.

Enter your email address to access a sample course outline.

Complimentary services

At English for Asia, we are committed to achieving the best learning outcomes for your team. To ensure the effectiveness of each course, we offer a range of complimentary services, including

On-site pre-course testing to determine your team's proficiency levels and specific language requirements. This is followed by a summary report outlining our findings and recommended training.
A final report upon completion of the course, which includes a comprehensive summary of the training and personalised comments on the progress of each participating team member.
Each participant will receive a personalised, graded certificate upon successfully completing the course.

We take pride in providing these additional services to enhance the learning experience and ensure the best possible outcomes for your team.

Our trainers

Macao

Felisita Morais

M.Ed, BA, TESOL

Macao

Amit Das

M.Ed, BA, TESOL, TEYL

South Africa

Rondrico Gonsior

B.Ed, TESOL

Australia

Matthew Potger

M.Ed, BA

Macao

Felisita Morais, Macao

Felisita is passionate about teaching and learning and enabling students to reach their full potential. Her supportive nature and engaging lessons set her students on their path to success. Felisita’s teaching experience is extensive and ranges from teaching secondary learners, university students, teachers, and adults in the corporate sector in Macao. Prior to joining the teaching team at EfA, Felisita has taught English at the Institute for Tourism Studies (IFT), Escola Sao Paulo, Colegio Diocesano da Sao Jose and the University of St. Joseph (USJ). In addition to English, Felisita speaks six other languages.
Macao

Amit Das, Macao

Amit is a highly motivated English teacher and lifelong learner with a keen interest in languages, ICT and Special Education. He is a versatile and creative practitioner with excellent interpersonal, time management, critical thinking and problem-solving skills and models this to his students in his teaching. He prides himself in preparing engaging and interactive lessons that motivate students.
South Africa

Rondrico Gonsior, South Africa

Rondrico has been working as an English language instructor at English for Asia since March 2015, teaching conversational English to a range of age groups and proficiency levels. He speaks English, Mandarin and Afrikaans and has taught English in China and Macau. Rondrico’s experience ranges from teaching multi-lingual classes, IELTS, General English and English for Specific Purposes. He specialises in adult one-to-one training and speaking skills. He has also developed language learning programmes and acted as an academic advisor for an online college.
Australia

Matthew Potger, Australia

For years, Matthew taught conversational English to a range of levels and proficiencies including kindergarten, primary school, junior high school, and adult business English classes, both in EfA’s learning centres and on site at various schools. With the opening of more international resorts in 2008, Matthew took a leading role in English for Asia’s corporate training department, focusing on curriculum development and the delivery of programmes to a variety of sectors and departments including Food & Beverage, Gaming, Surveillance and Retail. He continues to be involved in corporate language training, focusing mostly on business writing and presentation skills. Matthew has also been working as a part-time lecturer in the English language department at the Institute for Tourism Studies, Macau (IFTM) since 2008. He has also worked extensively as a writer, editor and proofreader in the local media industry for the past 15 years.

Felisita Morais, Macao

Felisita is passionate about teaching and learning and enabling students to reach their full potential. Her supportive nature and engaging lessons set her students on their path to success. Felisita’s teaching experience is extensive and ranges from teaching secondary learners, university students, teachers, and adults in the corporate sector in Macao. Prior to joining the teaching team at EfA, Felisita has taught English at the Institute for Tourism Studies (IFT), Escola Sao Paulo, Colegio Diocesano da Sao Jose and the University of St. Joseph (USJ). In addition to English, Felisita speaks six other languages.
Amit Das, Macao

Amit is a highly motivated English teacher and lifelong learner with a keen interest in languages, ICT and Special Education. He is a versatile and creative practitioner with excellent interpersonal, time management, critical thinking and problem-solving skills and models this to his students in his teaching. He prides himself in preparing engaging and interactive lessons that motivate students.
Rondrico Gonsior, South Africa

Rondrico has been working as an English language instructor at English for Asia since March 2015, teaching conversational English to a range of age groups and proficiency levels. He speaks English, Mandarin and Afrikaans and has taught English in China and Macau. Rondrico’s experience ranges from teaching multi-lingual classes, IELTS, General English and English for Specific Purposes. He specialises in adult one-to-one training and speaking skills. He has also developed language learning programmes and acted as an academic advisor for an online college.
Matthew Potger, Australia

For years, Matthew taught conversational English to a range of levels and proficiencies including kindergarten, primary school, junior high school, and adult business English classes, both in EfA’s learning centres and on site at various schools. With the opening of more international resorts in 2008, Matthew took a leading role in English for Asia’s corporate training department, focusing on curriculum development and the delivery of programmes to a variety of sectors and departments including Food & Beverage, Gaming, Surveillance and Retail. He continues to be involved in corporate language training, focusing mostly on business writing and presentation skills. Matthew has also been working as a part-time lecturer in the English language department at the Institute for Tourism Studies, Macau (IFTM) since 2008. He has also worked extensively as a writer, editor and proofreader in the local media industry for the past 15 years.

Get started

Submit the form below and our team will be in touch. Alternatively, reach out via any of the options at the bottom of the page.

Name

Company

Telephone

Select course(s)

Business English Communication Skills Course

Business English Writing Skills Course

Business English Presentation Skills Course

Workplace English for Frontline Staff

Business English Skills Workshops

Other…

Ask us anything